PRIVACY AND SECURITY POLICY

All services provided in our store and the registered entity at Altıntepsi mah. Akpınar Cad. No:64 I Bayrampaşa/Istanbul belong to and are operated by NARPIEM İTHALAT İHRACAT SANAYİ VE TİCARET LTD. (hereinafter referred to as "The Company").

Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered and how these data are protected.

Due to the nature of the business, our Store collects some personal information about members (such as name-surname, company information, telephone, address, or e-mail addresses) by filling out various forms and surveys on our Store or during membership registration.

Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this choice can be changed in the account information section after logging in, or they can make a notification via the link in the information message they receive.

During the approval process carried out through our store or via e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our members.

In order to identify problems related to the system and to quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our Company may use the requested information for the purpose of direct marketing by itself or by the persons it cooperates with, outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information related to transactions made through our Store; It can be used by our company and the persons it cooperates with in various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to regard this as a confidentiality obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure website and all your information is protected by encryption. This information is used only depending on the sales transaction process and in line with the instructions you give. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the availability of the card is approved, shopping continues. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, it is necessary to first confirm the accuracy of financial and address/telephone information before their orders can reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that is impossible to break.

Internet shopping sites that have an information line or customer service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues you have in mind and get more reliable information about the reliability of the company providing online shopping services.

Note: We recommend paying attention to the full address and telephone number of the company on internet shopping sites. If you are going to shop, note down all the phone / address information of the store where you bought the product before making your purchase. If you do not trust it, confirm by calling before shopping. All information about our company and the location of the company are specified in all our online shopping sites belonging to our company.

Your identity and credit card information that you send to us by credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and then destroyed. If any amount other than the cost of the mail-order form approved by you, which you will send to us in exchange for the cost of the products you order, is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

Our Store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.

In the limited cases specified below, our Company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited to;

• To comply with the obligations imposed by the legal rules issued and in force by the authorized legal authority such as Law, Decree Law, Regulation, etc.;
• In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our Store with users and to put them into practice;
• Requesting information about users for the purpose of conducting an investigation or inquiry duly carried out by the authorized administrative and judicial authority;
• Cases where it is necessary to provide information to protect the rights or security of users.

Never write your credit card number or passwords in the e-mails you send to our Store's Customer Service regarding any of your orders. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

Our company can obtain information about the users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site and how long they stayed on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company can change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending e-mails to users or publishing it on its site. If the Privacy Policy provisions change, they shall become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach us from the following contact information of our Company.