All devices sold on www.narpiem.com are under warranty. Devices purchased are repaired free of charge by authorized service centers during the warranty period. www.narpiem.com does not perform device repairs directly; it only directs defective or faulty products to authorized service centers and awaits the outcome. To expedite this process, we recommend contacting authorized service centers directly as a priority.
If you would like the repair process to be handled by us, you can contact us at [insert phone number] or submit a notification via www.narpiem.com.
ATTENTION: SHIPPING FEE! For products returned by exercising the Right of Withdrawal, shipping costs belong to the customer.
In the return of defective goods, our customers can send the product via our contracted courier, Yurtiçi Kargo, as "collect on delivery" (shipping paid by us). For shipments made via other courier companies, the shipping fee belongs to the customer.